Why Ngage?
OUR VISION:
Empowering Associations, Enriching Relationships, and Ensuring Access to Resources
Our Values
Adaptability
We embrace change with initiative and adaptability. Our ability to adjust and immerse ourselves in each association's unique needs reflects our commitment to delivering tailored solutions and driving success.
Excellence
We consistently strive for excellence, exceeding client expectations through professionalism, commitment, and a can-do attitude. Our actions are driven by a passion for our work and a commitment to generating results.
Passion for People
People always come first. We approach our work with enthusiasm, pride, and a deep commitment to understanding and serving the needs of our clients and team members.
Team Collaboration
We value collaboration and transparency, working as a cohesive team player. Through open communication and trust, we foster an environment where everyone is dedicated to the success of our clients and the Ngage brand.
Integrity
Integrity is at the core of everything we do. We operate with honesty and trust, building lasting relationships with our clients, team members, and partners.
Our Commitment to DE&I
At Ngage Management our mission is to deliver crafted solutions through collaboration, culture, and change. We understand that a diverse, equitable and inclusive company is a more innovative and successful one.
Ngage Management is committed to continuing to make diversity, equity, and inclusion part of everything we do – from our daily work to how we build our team. Our work must be internal first, so we can impact what we do externally. We know that we do that better if our employees come from different backgrounds, and if we create an environment of inclusion and belonging for them.
Founded in 2013, Ngage Management is a dynamic, full-service association and event management company based in mid-Michigan, with offices throughout the US. In just four years, we became the largest association management company in Michigan and have since expanded to 43 employees across 10 states, serving state based, national and international organizations. Our success is driven by a collaborative, modern, and flexible approach, allowing us to tailor our services to meet the unique needs of each client rather than forcing them into a one-size-fits-all model.
At Ngage, we take pride in our clients' successes, our team’s culture, and our commitment to high client satisfaction, which is reflected in our outstanding retention rates. What truly sets us apart is our ability to think outside the box and challenge conventional association management practices. Led by our founder and CEO, Tobi Lyon, we foster a creative and forward-thinking environment that pushes boundaries and delivers measurable results. Our clients don’t just survive—they thrive, and our reputation for elevating organizations is built on this foundation.
We believe that success comes from genuine partnerships and an unwavering dedication to helping organizations grow in ways that work best for them. While we know we’re not the right fit for every association, those that share our vision of innovation and excellence find great success with us. We invite you to experience firsthand why Ngage Management stands out as a leader in the association management industry.
Professional Development
Woven into our values and evident in our culture are: belonging and community. The work we do for our clients is extremely important to us – and so is our outreach and presence. Ngage takes part in ongoing professional development and community engagement through involvement with various organizations.
Community Involvement
As servant leaders, we greatly value – and prioritize – serving our community for the betterment of others and ourselves. We contribute to the community through membership, pro bono services, financial contributions, board representation, volunteer hours and donations. The coolest part? We strongly support and encourage our employees to volunteer and allow the flexibility to do so during business hours.